Privacy Policy

Privacy Policy for Stowell Equestrian

Effective Date: March 25, 2026

Stowell Equestrian ("we", "us", or "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and disclose personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Accountability and Consent

By using www.stowellequestrian.com, you consent to the collection and use of your information as described in this policy. We only collect personal information that is necessary for the purposes identified at the time of collection (e.g., processing a Rova Tack Porter™ order or joining our VIP waitlist).

2. Information We Collect

To serve our Canadian equestrian community, we collect:

  • Contact & Shipping Data: Name, Canadian shipping address, billing address, email, and phone number.

  • Payment Data: Credit card info is processed through Shopify’s secure, PCI-compliant gateways. We do not store your full credit card numbers on our servers.

  • Technical Data: IP address and "Cookies" to remember your cart and analyze site traffic.

3. Why We Collect Your Information

We use your data strictly for:

  • Fulfilling and shipping your orders within Canada.

  • Providing updates on production timelines and shipping via Canada Post, UPS, or other domestic carriers.

  • Sending marketing updates (only if you have provided express opt-in consent via our newsletter or waitlist).

4. Disclosure and Data Transfers

We do not sell or rent your personal information. We share data only with:

  • Shopify: Our e-commerce platform.

  • Canadian Carriers: To deliver your gear.

  • Note on Cross-Border Transfers: While we are a Canadian company, our service provider (Shopify) may store or process your data on servers located outside of Canada (e.g., in the United States). In these cases, your info may be subject to the laws of those jurisdictions.

5. Your Rights (Access and Correction)

Under PIPEDA, you have the right to:

  • Withdraw your consent for marketing at any time.

  • Request access to the personal information we hold about you.

  • Request that we correct any inaccuracies in your information.

6. Safeguards

We protect your information using industry-standard security scales provided by Shopify, including SSL encryption, to prevent unauthorized access or disclosure.

7. Contact our Privacy Officer

If you have questions about our privacy practices or wish to access your data, please contact us at: stowellequestrian@gmail.com.